Privacy Policy - Targeted Teaching AustraliaEffective Date: 18 December 2024Targeted Teaching Australia is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) as contained in the Privacy Act 1988 (Cth) and other relevant Australian legislation.1. Collection of Personal InformationWe may collect personal information from you in various ways, including but not limited to:
Directly from you: When you interact with us, such as when you:
Visit our website.
Enquire about our services.
Register for our services or programs.
Communicate with us via phone, email, or other means.
Participate in surveys or provide feedback.
Apply for employment or contractor positions.
Automatically through our website: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, referring website, and Browse behaviour on our site using cookies and similar tracking technologies.
From third parties: We may collect personal information from third parties where it is reasonably necessary for our functions and activities, such as:
Publicly available sources.
Referral partners or organisations (with your consent).
Our service providers who assist us in delivering our services.
The types of personal information we may collect include:
Identification information: Your name, date of birth, gender.
Contact information: Your address, email address, phone number.
Educational and professional information: Your qualifications, employment history, professional memberships.
Financial information: Payment details if you are purchasing our services.
Website usage information: As described above under "Automatically through our website".
Other information relevant to our services: This may vary depending on the specific services you are engaging with.
We will only collect personal information that is reasonably necessary for one or more of our legitimate functions or activities.2. Use of Personal InformationWe may use your personal information for the following purposes:
To provide you with the services and information you have requested.
To respond to your enquiries and provide customer support.
To process your registration and manage your account.
To communicate with you about our services, programs, and updates.
To personalise your experience on our website and tailor our services to your needs.
To conduct research and analysis to improve our services and offerings.
For administrative and operational purposes, including maintaining our records and complying with legal obligations.
To assess your application for employment or contractor positions.
For marketing purposes, which may include sending you promotional materials and newsletters (where you have consented to receive such communications). You can opt-out of receiving marketing communications at any time.
3. Disclosure of Personal InformationWe do not sell, trade, rent, or otherwise disclose your personal information to third parties for their marketing purposes.We may disclose your personal information to the following types of entities in limited circumstances where it is necessary for the purposes outlined in this Privacy Policy:
Our employees and contractors: Who require access to the information to perform their duties in relation to our services.
Our service providers: Who provide services to us, such as IT support, website hosting, data analysis, payment processing, and marketing assistance. We take reasonable steps to ensure that these service providers are bound by confidentiality and privacy obligations.
Regulatory authorities and law enforcement agencies: Where required or authorised by law.
Other organisations: With your explicit consent, or where there is a legal obligation or permission to do so.
We will take reasonable steps to ensure that any third parties who receive your personal information are also bound by privacy obligations consistent with the Australian Privacy Principles.4. Data Security and ProtectionWe are committed to safeguarding your personal information and have implemented reasonable physical, electronic, and managerial security measures to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
Secure servers and data storage.
Encryption of sensitive data during transmission.
Firewalls and intrusion detection systems.
Restricting access to personal information to authorised personnel only.
Regular security audits and updates.
While we strive to protect your personal information, no data transmission over the internet can be guaranteed as completely secure. We cannot warrant the security of any information you transmit to us online, and you do so at your own risk. Once we receive your transmission, we will take reasonable steps to ensure its security on our systems.5. Storage of Personal InformationWe will retain your personal information for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.6. Accessing and Correcting Your Personal InformationYou have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out-of-date. If you wish to access or correct your personal information, please contact us using the contact details provided below. We may require you to verify your identity before granting access to or correcting your information. We will respond to your request within a reasonable timeframe.7. Cookies and Tracking TechnologiesOur website uses cookies and similar tracking technologies to enhance your Browse experience, analyse website traffic, and improve our services. Cookies are small text files that are placed on your device when you visit our website. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.8. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our information handling practices or legal requirements. Any changes will be posted on our website, and the updated policy will be effective from the date of posting. We encourage you to review this Privacy Policy periodically for any updates.9. Contact UsIf you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at:Privacy Officer Targeted Teaching Australia - info@targetedteachingaustralia.comWe will investigate your complaint and endeavour to respond to you within a reasonable timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).By using our services or providing us with your personal information, you signify your acceptance of this Privacy Policy.
